Privacy Policy

Last updated: November 29, 2025

1. Introduction

Welcome to Worktella ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered income planning service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Complete your profile (skills, location, available resources, time availability)
  • Create income goals
  • Chat with our AI assistant
  • Subscribe to our premium service
  • Contact our support team

This information may include:

  • Name and contact information (email address, phone number)
  • Profile information (age, country, city, skills, hobbies, experience level)
  • Resource information (tools you have, time availability)
  • Financial goals and targets
  • Payment information (processed securely through our payment providers)
  • Communications with our support team

2.2 Information Collected Automatically

When you access our service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (approximate geographic location based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate personalized income plans and recommendations
  • Process your transactions and manage your subscription
  • Communicate with you about your account, updates, and promotional offers
  • Provide customer support
  • Analyze usage patterns to improve our AI algorithms
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe, Paystack)
  • Cloud hosting and data storage (Supabase, Vercel)
  • AI services (Anthropic for Claude AI)
  • Analytics providers
  • Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing (PCI-DSS compliant)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Withdraw consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@worktella.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we must retain it for legal or compliance reasons.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

This privacy policy is part of our Terms of Service. By using Worktella, you agree to both documents.